Complaints Channel

Please note that you have the option to submit your report anonymously, but if you provide your identity, it will help us investigate more effectively. We guarantee that all investigations are conducted with the highest level of integrity, including maintaining confidentiality. Solvilla maintains a strict anti-retaliation policy. We strongly encourage you to provide your identity when reporting.

You have chosen to remain anonymous. If you would like to receive an email when the organisation sends you follow-up responses, you can provide an email address, which will not be shared.

Provide detailed information about your complaint:

• Identify the person(s) involved in this behavior.
• Provide specific information about the incident that has occurred.
• When did this incident occur, or how long has this situation been happening?
• How did you become aware of this situation?
• Has this matter been reported elsewhere? If so, provide details.
• Provide background information related to your claim.
• Include any information that may be valuable for assessment and resolution.

• You can upload up to 5 files (max 8MB each)
• Allowed formats: PDF, DOC, XLS, PPT, PNG, JPG, GIF, TXT
• If you have documents supporting your concern, please attach them here.

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