Complaints Channel

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Do you wish to remain ANONYMOUS in this mailing?
Please note that you have the option to submit your report anonymously, but if you provide your identity, it will help us investigate more effectively. We guarantee that all investigations are conducted with the highest level of integrity, including maintaining confidentiality, which means that information will only be shared with those who have a need to know. In addition, Solvilla maintains a strict anti-retaliation policy, which means that reporting persons or anyone else who cooperates with an investigation will not be subject to any adverse treatment for having done so. Given these assurances, we strongly encourage you to provide your identity when reporting. However, if you still prefer to remain anonymous, it is crucial that you give a detailed description of your concerns in this report and keep an eye on it for any questions or comments from the investigator.
Provide detailed information about your complaint:
  • Identify the person(s) involved in this behavior.
  • Please provide specific information about the incident that has occurred.
  • Provide specific information about when this incident occurred, or how long you believe this situation has been happening.
  • How did you become aware of this situation?
  • Has this matter been reported elsewhere?
  • Provide details of where the matter was reported.
  • Provide background information related to your claim.
  • Be sure to include any information that may be valuable for the assessment and final resolution of this situation, including: The nature of the events (how the incident occurred, who was involved, etc.), any witnesses, if applicable, provide names and locations.
Click or drag files to this area to upload. You can upload up to 5 files.
• If you have a document or file supporting your concern, please attach that information.
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